Hi JoAnn

I'm not sure what machine you are using, but if it is the Designer 1 floppy you can use the 4d Embroidery extra and you send your design to the software and bring it into the hoop.  From there you send it to the floppy by a feature called "Send 1" or "Send 2".  This is set up by you for your machine when you load the 4d Embroidery Extra into your computer.  Find a Husqvarna Dealer by going to husqvarnaviking.com and they should all give you software classes free of charge.  It really isn't as hard as it looks once you take some classes or read the instructions that come with it.

Hi Lu

I manage a dealership for Viking in Burton, Michigan and they are running a special for trading in any other Viking and getting the Diamond for 5999.00.  Check into another dealer, go to husqvarnaviking.com and go to "Find Dealer" and work with another dealer that will give you a better price than 11,000.00 that's a rip.

Shirley

Hi Shirley, yes I already know about the picturestitch.  I was very dissapointed because it doesn't work that well but the rest of the program works great I purchased the 3D used and got alot of extras but I did purchase it because mainly because I was interested in the picturestitch and it works with my Pfaff.  Next time I purchase something I will talk to the ladies at Quality Sewing they are so helpful and she showed me some things that I didn't know that my program could do ....I wanted to cry I was so happy.  I definetly need to sign up for classes however i have the 3D primer and that is very helpful because it walks you through step by step but there is nothing like one on one.  I will eventually upgrade (i'm sure) but right now I have to make use of (and learn) the program I have now.  Thank you all for your replys.

Martha

Hi Marlene,

I am so glad to hear that there is someone that could help me. I have Designer 1, I just purchased 4D I am having trouble opening the saved designs from my computer (saved on a disk) on my Designer 1 I have window XP.  I dont know what to do. Could you help me? I have spent several hours trying to fiqure this out. I would appreciate your knowledge. Thank you for your time.

Desperatly seekiing answers

I have the D-1 and my disk reader has stopped reading the design disk.  I have been checking into repairs.  I was told that a new disk drive is not available and my best bet is to upgrade to the USB.  I was told the cost from Husqvarna is $799.95 and I would also pay around $200.00 to $250.00 shipping to have this done. This dealer then went on to suggest that I buy a new machine.   I am confused and distrusting too.  I had another repair shop tell me they could get the disk drive for $175.00, which seems a little pricey to me too.  Has  anyone else had to replace their disk drive?  My machine is about five yrs old.  Thanks to all

I just had this done last year to my 8 (?) year old machine.  I was also quoted $175 to replace the disk drive, plus labor and it ended up being right around $200 to fix.  Yes, it's is definitely pricey - but that's how these machines are - pricey to fix.  I researched it and was going to upgrade to the USB and was advised not to.  They had some problems with the upgrade working properly - sorry I don't remember specifics, plus it was much more expensive.  Mine works fine now.  Good luck!

A different approach to embroidery software and hardware upgrades might be... Ask yourself what computer hardware and operating system were you previously using that worked and go back to that.  I recently bought a new laptop w/latest Windows operating system.  It has no floppy drive and VIP embroidery software wasn't compatible.  I'm keeping my older laptop just so I can continue to use my D1/floppy and VIP embroidery system, and not incur those "very" expensive embroidery hardware or software upgrades.  If you no longer have the computer that worked...consider spending $50 or so on ebay and get an older system that resembles what previously worked for you...better yet, get a cast off for "free" from someone in your circle of friends/family.

Hi Ladies, Are you aware that Viking now has the 5D software? I just had a class with Tim Frost and it is a wonderful upgrade. If you already own the 4D embroidery then you just upgrade to the 5D. You don't turn in the old dongle, it works on the 5D and you still have everything in the 4D. However, this is not a free upgrade, but cheaper than going from 3D to 4D. I really like what the 5D does and I am definately going to upgrade, but will wait til my dealer runs it discounted. When I got my 4D, it was discounted 20%, so I can wait a little longer to purchase it.

Marlene

Can't help you on the Husqvarna/Viking array - confuses me too!

I go by the "best dealer" rule.  That is how I purchased by Babylock and it is a fantastic brand.

Visit the dealers and test drive the different models.  Ask questions and note how helpful, knowledgeable and friendly the staff and dealer are.

If they do not rush you, try to lead to toward the most expensive model and answer your questions without hesitation, then they get a gold star.

Take notes, then buy the machine you like the best from the dealer you like the best.

Hi Paula, I own the Designer 1 and the Diamond. I have had my D1 for 10 yrs. and my Diamond for 1 yr. They are both great machines. the Platinum is newer than the D1. Viking now considers the D1 an old machine and no longer gives any upgrades. In my opinion the D1 is one of the best that Viking made. I would be hesitant to purchase a machine on Ebay, because I have a viking dealer local. If you have a viking dealer in your area, Ask them if they have any D1's available. The D1 was viking's top of the line machine for about 5 years. the Platinum was never considered top of the line. Now the Diamond is top of the line. If you are really interested in purchasing from ebay, make sure you ask a lot of questions about the machine. Does it take floppies or usb. Are they including software with it. etc.  Just be careful. If the sale includes viking software, you must have a dongle with it.Without a dongle, you will not be able to use the software. Ask what hoops are included and also the feet. Take a look at www.husqvarnaviking.com

 You should be able to get more info there.

Good Luck,  Marlene