Hello dillysnana and welcome to the wonderful and friendly world of ME, machine embroidery.
There are so many places to find newbie information but may I brag about my blog just a little? If you click the link in my signature (bottom of the page), you will find my blog which is about stabilizers. I will have lots more information up coming so watch for it.
Cathy is also doing a newbie blog and you can find her at: http://www.annthegran.co...o-has-answers.aspx She too is new and will be working along side of other newbies to have someone to cry (LOL) with!
Actually, I recommend that you start by getting lessons from your dealership that sold you your machine. There is no substitute for that hands-on training you deserve. Work through your book that came with the machine as well.
I do not mean to be avoiding your questions, I really want you to have some working knowledge of your new craft so that you can ask intelligent questions AND when you get the answer, know whether or not you have actually gotten an answer to your query.
This answer is from my Help Desk Days - "To Download, Follow the Prompts....." It sounds so simplistic, but just follow what the giver tells you to do. They want you to download your freebies and purchases as much as you do. Many files come 'zipped.' You need to have a working knowledge of your computer and 'zip' files as well.
If you have specific questions, please feel free to put them on the forum. AnnTheGran has a great support staff who constantly monitor the site for responding to users just like you! I will try to answer you as well.
Best wishes to you and yours AND welcome to the very addictive world of ME, it is the most beautiful addiction you will ever have.
Pat