#1 Posted : Friday, May 1, 2020 12:25:22 AM(UTC)

Rank: Newbie

Hi all, I have a Brother Innovis I (second hand) but serviced twice in past year of ownership. I am getting really frustrated with my machine - stitching bunching up under hoop! Tried all of the usual fixes - at least 10 times each. Needle change, rethread, rethread and rethread again. Foot up and needle up. Machine makes a bit of a crunching noise just before bunching up. Straight stitching under sewing mode OK. I think the thread is jumping out of the tension discs? I have fixed problems before with remote help from an sewing technician- happy to go under the hood as it were! Nothing obvious. Problem - I live in France and have my machine serviced in UK because I live in a remote area and no reasonably local service centre plus insufficient French language n my part - still learning! Any other suggestions? Thanks all feedback appreciated.
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