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bpelt228  
#1 Posted : Tuesday, May 29, 2012 11:02:25 PM(UTC)

Rank: Newbie
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I am having trouble downloading designs to my zip-drive.  I am new to machine embroidery so I need help.  I know it should be a .pes file to be able to work with.  When I save it, it tells me that the .pes # is missing.  Do I need a certain program on my computer to be able to save these files?

pattiann  
#2 Posted : Wednesday, May 30, 2012 3:02:52 AM(UTC)

Rank: Advanced Member
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Most machine embroidery design files are zipped to speed up download time. 

Highlight the zipped file and you should be prompted to select the next action. 

One of the choices should be extract or open.  Either should open the zipped file. 

Once open, check the file to be sure it is okay and then you can delete the zipped file.

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