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angelot28  
#1 Posted : Sunday, November 6, 2011 4:50:45 PM(UTC)

Rank: Newbie
Reputation:

hello, I will try the catalogit before to buy it, and when I will install it on my computer after download... It says : "trial period has expired"... but I never try it before !! could you help me ? I'm a french machine embroiderer... Thanks

 

Oh I forget : does the program exist in french ?

atgadmin  
#2 Posted : Tuesday, November 8, 2011 5:03:52 AM(UTC)

Rank: Advanced Member
Reputation:

Hi:

 

Thank you for choosing us.Please send an email to us support@annthegran.com and I will give you another extention to try the software.

 

Thanks

Annthegran Support

eileenm  
#3 Posted : Saturday, December 10, 2011 11:48:46 AM(UTC)

Rank: Newbie
Reputation:

I just downloaded Version 2.5 of Catalog Express for the 30 day trial. I used to use the older version (1.5) but haven't been able to since getting a new computer and running Windows 7. Now it tells me that my trial period is up...and I haven't even tried it. I'm needing the upgrade as I just bought a new embroidery machine and need to convert all my old VIP files to PES format. Hoping it will do that. Any suggestions about how I can get to check it out first?

Thanks!

pattiann  
#4 Posted : Sunday, December 11, 2011 2:01:27 AM(UTC)

Rank: Advanced Member
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Was thanked: 1 time(s) in 1 post(s)

See above post from ATG Support.

bazron  
#5 Posted : Sunday, January 8, 2012 12:39:05 PM(UTC)

Rank: Newbie
Reputation:

I need to re-download the catalogue express as I have purchashed a lap top - how do I do this?

pattiann  
#6 Posted : Sunday, January 8, 2012 10:05:29 PM(UTC)

Rank: Advanced Member
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Was thanked: 1 time(s) in 1 post(s)

Please contact http://www.annthegran.com/Account/Support.aspx for assistance.

vanessasn  
#7 Posted : Monday, January 16, 2012 2:59:53 PM(UTC)

Rank: Newbie
Reputation:

HI there.  I downloaded the free trial for the Catalog Express 2.5.  After installation when I open the program, it tells me that the Trial Period has expired and that I need to purchase a license key in order to continue.  Why is this, I haven't used the program yet.  Thank you for your urgent response.

pattiann  
#8 Posted : Tuesday, January 17, 2012 1:48:21 AM(UTC)

Rank: Advanced Member
Reputation:

Was thanked: 1 time(s) in 1 post(s)

This is a forum for discussion.  For help with a product, contact ATG Support.

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