#1 Posted : Wednesday, October 10, 2012 7:27:59 PM(UTC)

Rank: Newbie

I bought a Snap <Hoop at the end of September and request shipment to Boston. It is delivered October 2, 2012 but was never received. I called many times your phone number but I have not received a response. I'm sorry because this inability to solve the problems will not make me buy more 'anything from you.

#2 Posted : Thursday, October 11, 2012 3:13:21 AM(UTC)

Rank: Advanced Member

Was thanked: 1 time(s) in 1 post(s)

Sorry you are having an issue.  However, this is an open discussion forum for members of ATG and we can only offer suggestions. 

Not sure I understand your message.  It was delivered, or was to be delivered 10/2/12?  Did you receive a tracking number?

You may want to try sending a message to ATG customer service by clicking on CONTACT at the bottom right of any screen on the ATG site.

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