 Rank: Newbie
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OK This is REALLY old.... I decided to embroidery something for Halloween on my Brother ULT 2001. I went to my Vista PC only to find I couldn't. I haven't used the software in the 3 yeras since I got the new PC. I used a cable and transfered all my embroidery files and programs over. The problem is the dongle won't fit the PC as there is no slot. Is there nothing I can do? I have the box, but it is the same issue, no port. I see online the PE basic would get me a box that connects with USB port. I am willing to buy that, but I can't get the software PE DEsign 4.o to pull up without security device.
If I get PE Basic box, will it recognize it? or is there still the dongle question??
Anyone out there know???
Thanks a bunch everyone...very frustrated that I finally got the urge and nothing works...
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 Rank: Advanced Member Was thanked: 1 time(s) in 1 post(s)
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If what you need is a serial port for the software and the PC has USB A ports, then a product like this may work - http://www.google.com/pr...m=4&ved=0CDsQ8wIwAw#
You should be able to pick one up at your local electronics store or Staples.
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Rank: Newbie
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Thanks Pattiann. That fixes the problem of plugging in my PE-Design box. Do they sell a dongle adapter or will the program recognize the box and not ask for the security dongle? It has been so long since I have tried, I don't remember.
Lisa
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Rank: Advanced Member Was thanked: 1 time(s) in 1 post(s)
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I have never used a program that required a dongle. I was given PE 6 software without a box, card or dongle. My EM has options of card, flash drive or direct connect cable.
I open my design folder on the hard drive in PE 6 and then send to a flash drive or go to the software for the reader/writer unit and pull up from the same folder and write selected designs to a card for a reader/writer box.
Have you contacted Brother for a connection recommendations?
http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.html?reg=us&c=us&lang=en&prod=hf_design4eus
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Rank: Newbie
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Well I have a new problem. I drug out an old laptop I had. Got the PE-Design Version 2 to install. Then updated it with my Paleete version 4.0. I attached the PE Box card reader, and the Dongle which came with the PE Design 2.0. I was at a show, and they were out of PE Design, so I bought the upgrade in Palette, which they said was the same.
The Version 2 works, I can open the 2.0, but when I try to open the Palette 4.0, it says security device not found!
Anybody know whats going on here?? I guess it doesn't matter, as long as 2.0 works and I can write to the box, I am good to go. I don't have much time for editing any way!!
Thanks Pattiann. I thought all versions of PE Design came with a security dongle.
Lisa
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Rank: Newbie
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I have a new Vista computer and Pe Design will not work on it, I have Pe-Design 8 and thought it would work, however Pe Design does not work with Vista running on 64. Hope you find someone who can help you.
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Rank: Advanced Member Was thanked: 1 time(s) in 1 post(s)
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For Vista 32/64, the download from Brother should be used instead of the CD that comes with the software:
http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=hf_basiceus
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Rank: Newbie
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I hve PE Design 4.0 with a dongle. I've just bought a new computer running Windows 7, 64 bit It has no serial port to plug the dongle in, so I bought a serial - USB adapter. Even with the dongle atttached via the adapter, I still get the message "No security device found". I contacted Brother and their suggestion was that I try shutting down and restarting with the adapter connected - still doesn't work. Very frustrating to have this expensive software that worked so well for years and not be able to use it. I've gone back to using Embird.
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Rank: Advanced Member Was thanked: 1 time(s) in 1 post(s)
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If you want to continue using PE v4, you could purchase a second PC and use the older version of Windows (operating system).
However, I think I would stick with Embird.
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