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Hi, Why can't I open up any of the free design files ? I downloaded some a few years ago & had no trouble at all. I even managed to download some this time, but can't open them at all ( from opening direct or opening from a saved file ). Both ways I just get a box saying "Application...
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Have you used the information previously provided? Open the tag at the bottom of this message.
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hello can u please tell me why i can't open designs.even though i have the zip format,it keeps telliing me is invalid or not support it.
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Hello, Please e-mail support@annthegran.com including which design you are unable to unzip. Also, please e-mail us if this happens with all free designs or just some designs. Thank you AnntheGran support
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I get this message everytime I try to open a free design downloaded as a zip file. The saved zip file is there with 51 kb but I cannot open it. When I try to open the zip file without saving it first I get the same error message. This did not happen in the past but it is preventing me from using designs...
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It seems like you may be doing something wrong in unzipping the file. You can right click on the file and choose "Open Link" then save it to your desktop.Now depending to which utility you use ,there is different steps to unzip the file.Please review the method from Help menu.
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I am getting the message "garbage at the end of the zip" and the designs won't unzip. Is this a bug?
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Hello, Please e-mail us at support@annthegran.com and include the design contributor name, design name and how you found the design and we will check into this for you and get back to you by e-mail as soon as possible. Thank you AnntheGran Support Team
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Best way of downloading designs are ,once you are logged in ,download the files as many as you want ,then go to the folder(where you saved the design) and unzip them .If you try to download and unzip the files one at the time ,it take more time and also as you said it is harder to go back to the same...
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