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  • Looking for Free Blue Star Mom

    Hi, yes i know they have the designs here, but I cant afford to buy them, as i do this as a charity service for the Wives and Moms of soldiers. My own husband is a Gulf War Vet, who is ill. And I just feel this is my way to help other families who have soldiers serving overseas. I never charge for any...
    Posted to Getting Around Our Site (Forum) by crazyoldlady on Tue, May 25 2010
  • Can't Open File

    Hi, Why can't I open up any of the free design files ? I downloaded some a few years ago & had no trouble at all. I even managed to download some this time, but can't open them at all ( from opening direct or opening from a saved file ). Both ways I just get a box saying "Application...
    Posted to Getting Around Our Site (Forum) by Lizzy10 on Tue, Feb 9 2010
  • Re: having trouble seeing download on machine

    jpitre-I have this issue once in a while too. I usually delete the file and redownload it, sometimes that works. You don't mention your machine type, but I will assume it is PES compatible. Occasionally, you might have downloaded a larger design than your software/machine can use. For instance, you...
    Posted to Getting Around Our Site (Forum) by pat71896 on Sun, Nov 30 2008
  • Re: viewing zipped files

    Hello Jeannine, You will need software to view embroidery files. The free designs are in PES zip file format, you will need to first extract the PES file. Your software may not support PES files. In this case you may need to convert the file format to the file type your software reads, i.e. JEF, SEW...
    Posted to Getting Around Our Site (Forum) by atgsupport on Wed, Nov 5 2008
  • Re: converting design formats

    Welcome to the wonderful world of machine embroidery (ME) and AnnTheGran (ATG). ME is the most fun craft, it is beautiful, and creative, you are going to fall in love! I hope you got your problem resolved. Keep posting in the forum and blogs to get help on all sorts of problems. Pat, The Avid Embroiderer
    Posted to Getting Around Our Site (Forum) by pat71896 on Mon, Oct 13 2008
  • Re: Downloading

    Hi: All free designs are in PES format and that is the reason you can not read them in your machine.You can use our CatalogXP to convert files into HUS format .To download free desgins you do not need to be a member,it just help you to download it faster. CatXP is free for 30 days so please download...
    Posted to Getting Around Our Site (Forum) by atgsupport on Thu, Aug 14 2008
  • Re: free designs formats

    The answer is no,you will have to convert them either with Catalog Xpress or some other software of that type for converting.If you have Embird you can also convert there as well.Or if you look at Greg's (beamishboy) post (above)he has suggested a site that has conversion for you.I use Jef files...
    Posted to Getting Around Our Site (Forum) by jalcumbrack on Tue, May 27 2008
  • Re: How do I subscribe

    Hello, You can register again by selecting 'register' from the home page. Our free designs are in PES file format and all of our designs for sale support PES format as well. Thank you AnntheGran support
    Posted to Getting Around Our Site (Forum) by atgsupport on Tue, Apr 1 2008
  • How do I subscribe

    I own a Brother Innovis 1200 home embroidery machine with the PES file format and wish to know if your embroidery designs are compatible with it. My computer is a Windows Vista Home Basic. I have forgotten my user name and password and wish to register and/or subscribe to your club.
    Posted to Getting Around Our Site (Forum) by B.Perry on Sun, Mar 30 2008
  • Re: Programm fills

    Hello, The free designs are in PES file format. You can convert to the format your software supports using Catalog Xpress. Thank you AnntheGran support
    Posted to Getting Around Our Site (Forum) by atgsupport on Mon, Mar 17 2008
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