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kizzicat  
#1 Posted : Sunday, April 15, 2012 5:55:31 AM(UTC)

Rank: Newbie
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Hi everyone!

I am new to annthegran and also to machine embroidering, i have just Brought a Husqvana Topaz 20, which im loving!

I am trying to get some of your free embroidery designs off your site, and while i can download them i cant unzip them. when i click on exactract to it says:

"can not open file: it does not appear to be a valid archive. if you downloaded this file, try downloading again."

I have re downloaded the files a few times and it is still the same! i am trying to download some cat, rose and butterfly designs.

i have been anle to download and unzip files from other sites but not yours (i really want the cats with wings on your freebie page)

PLEASE HELP!

Kirra

pattiann  
#2 Posted : Monday, April 16, 2012 8:37:01 AM(UTC)

Rank: Advanced Member
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Was thanked: 1 time(s) in 1 post(s)

I checked the design by Francine Terrier as well as a couple others and had the same problem.. will ask ATG Support to check this.

pattiann  
#3 Posted : Monday, April 16, 2012 10:02:52 PM(UTC)

Rank: Advanced Member
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Was thanked: 1 time(s) in 1 post(s)

The site appears to be working this morning.  Please try again.

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